At The Skin + Makeup Institute (“SMI,” “we,” “our,” or “us”), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or interact with us online.
We collect personal information that you voluntarily provide when you interact with our website, forms, or communications. This may include your name, email address, phone number, job title, employer, and other contact details. We also automatically collect limited technical information (such as browser type, device information, and usage data) to help us improve our services.
We use this data to:
If you opt in by checking the SMS consent box on one of our web forms, or by giving verbal permission to our admissions team, you agree to receive SMS text messages from The Skin + Makeup Institute about campus tours, admissions, and program information. Consent to receive text messages is not a condition of enrolling or of receiving any service from us.
Message frequency may vary. Message and data rates may apply. You can reply STOP at any time to opt out of further messaging, or reply HELP for assistance. You can also reach us at (623) 334-6700.
We use Nextiva and SMS360 as our third-party messaging service providers to send and manage text communications. These providers process message delivery and related metadata, such as delivery confirmations and opt-out requests, solely on our behalf and do not sell or share your personal information.
The Skin + Makeup Institute does not share SMS opt-in consent with any third-party organizations, and mobile opt-in data is never sold, rented, or shared for marketing purposes.
We use Salesforce as our customer relationship management (CRM) platform to securely store and manage contact information, communication preferences, and engagement history. Salesforce acts as a data processor under applicable privacy laws. Access to Salesforce data is restricted to authorized personnel and is used only for the purposes described in this policy.
We do not sell, rent, or trade your personal information. We may share information with trusted service providers—including Salesforce, SMS360, Nextiva, email marketing platforms, and analytics providers—who assist us in operating our business and communicating with you. These providers are contractually obligated to protect your data and process it only for the purposes we specify.
We may also disclose information when required by law or to protect our legal rights.
We retain personal data only as long as necessary to fulfill the purposes described above or as required by law. We implement administrative, technical, and physical safeguards to help protect your data against unauthorized access, alteration, or disclosure.
You may request access to, correction of, or deletion of your personal information, or withdraw consent for communications at any time. To do so, contact us using the information below.
If you have any questions about this Privacy Policy or how we handle your information we’re here to help.
Call us at (623) 334-6700
Email admissions@smi-a.com